14 Mar 14 Finest Data-Base WordPress Wiki-Type Themes
As a enterprise proprietor, buyer satisfaction ought to be on the forefront of your thoughts. Whether or not you present providers or promote merchandise, you have to make it possible for prospects can simply get assist and discover the solutions to their commonest questions.
Among the finest methods to supply them with solutions is to determine an FAQ or a knowledge-base part in your web site. The truth is, many larger companies have a whole subdomain devoted to their assist system which helps their customers discover the data they want.
If the considered making a helpdesk or an FAQ part fills you with the dread of getting to construct one other web site, worry not as WordPress knowledge-base themes have you ever coated.
Data base themes are constructed with particular functions in thoughts:
- To make it simple for anybody to create a web site that serves as a wiki of types.
- Additionally, to assist your web site guests be taught extra a few sure services or products you supply.
They’ve been designed to make sure data is well accessible and introduced in a visually interesting and interesting means that leaves your prospects happy, with the solutions they want resolved.
On this put up, we share the greatest knowledge-base WordPress Wiki-Type themes from ThemeForest in addition to tips about what makes knowledge-base web site.
14 Finest Data-Base (Wiki) WordPress Themes
Right here’s our hand-picked collection of the greatest knowledge-base WordPress themes that can assist you to create the final word FAQ part in your web site in wiki-style.
Flatbase is the right WordPress theme in the event you’re trying to create your all-in-one assist system. The theme combines a Data Base, FAQs, bbPress integration, and plenty of different options. It’s additionally responsive and Web optimization optimized.
With a recent and fashionable design together with absolutely widgetized homepage and a distinguished search bar, the iKnowledge WP theme will assist you to get your assist web site up and working very quickly. The theme permits you arrange assist classes on the homepage and the bbPress integration is nice for offering a further assist channel.
Data Base is a responsive Wiki-style WordPress theme with a clear design and loads of options to supply assist and fundamental product data to your prospects. It integrates with bbPress too so you may create a assist discussion board the place prospects can ask questions if they’ll’t discover the answer for his or her drawback. Options embody:
- Web optimization-optimized code
- AJAX primarily based Reside Search
- Three homepage templates
- Customized FAQ put up sort
- In depth theme choices
The theme additionally helps localization so you may simply present assist in a number of languages.
Knowhow is a responsive knowledge-base WP theme that’s extremely simple to arrange. Options embody:
- AJAX Reside Search
- FAQ Web page Template
- Video Submit Format Assist
- In depth customization
The theme can also be translation-ready and contains thorough documentation.
The TechDesk theme makes it fast to seek out the precise class for the shopper’s drawback. The homepage options a number of in a different way coloured sections and the theme is powered by the SMOF Choices Panel, which gives tons of choices to handle and modify any facet of the theme. The WordPress wiki theme additionally comes with 9 customized widgets, 5 widgetized areas, 5 put up codecs, and limitless dwelling web page layouts.
Check out the HelpGuru WP theme if you need the power to obtain suggestions in your assist articles so you understand which areas want enchancment. This theme additionally comes with the power to prepare your content material and construction it in probably the most logical means. You may rapidly add attachments to your articles and permit prospects to obtain assist recordsdata.
With constructive buyer suggestions like: “One of many quickest themes that I purchased through the years.” Take into account the Lore WordPress theme in order for you your assist website to load as rapidly as attainable.
The theme has a sublime and easy design with all of the performance wanted for a strong data base. Reside Search with filters, bbPress integration, FAQ put up sorts—it’s all there so you may rapidly create a assist website to your prospects.
The Guide WordPress theme is an entire resolution to your data base and on-line documentation web site. The theme can be utilized for a data base, FAQ, on-line documentation, and assist discussion board website. It contains:
- A number of Homepage Layouts
- File Attachments
- Focused Search (total website, class, and extra)
- Customer Stats
- Article Suggestions and extra
It’s additionally absolutely responsive and customizable in addition to translation-ready.
The Helper theme comes with a smooth person interface, highly effective web page builder, and customized put up sorts to deal with all data base posts. The WordPress theme additionally contains an in depth theme choices panel to customise each facet of your website.
In case you’re searching for a social-powered discussion board, Discy is the right theme for you. It encompasses a distinctive and customizable design for all its totally different pages together with query looking out, posted query and person profile. Discy is full of unimaginable options such polls, questions and solutions, and a factors and badge system. On prime of that, their assist system is very praised!
The QAEngine theme is an effective way to supply your prospects with fast solutions to their questions. This WP theme additionally helps some extent and badge system so your prospects can upvote probably the most useful solutions. Questions will be categorized and tagged to facilitate the search. On prime of that, the theme is absolutely responsive.
The HelpDesk theme is an effective way to have customers clear up their very own points by assist and group assist. The theme’s options embody:
- Contact Kind 7
- Data Base
- BB Press Discussion board
- Movies Portal
- Doc Portal
This theme can also be absolutely responsive.
DWHelpdesk will assist you to create an entire helpdesk system. You may obtain, arrange, monitor, and resolve buyer assist points. It features a knowledge-base part, Q&A piece, glossary, and an FAQ system.
The VSDocs takes your knowledge-base and assist part to the subsequent degree by permitting you to add and use movies in addition to all the usual options of a assist web site. It comes with an interactive search type, premade templates, and tons of shortcodes so you may construct thorough documentation to your product, app, or service.
What Makes a Nice Data-Base Web site
An excellent knowledge-base web site will have the ability to reply probably the most fundamental questions your prospects have and assist them get began together with your product. However an awesome knowledge-base will do all that in addition to remove among the assist requests utterly. Listed here are 5 suggestions that can assist you to make your knowledge-base web site nice.
1. Determine What to Doc
Creating documentation goes past writing fundamental directions. Except for serving to your prospects, it could additionally assist you to hold your workers updated and make it simple for them to discover a particular reply wanted when they’re serving to somebody in individual.
Your documentation ought to cowl the obvious elements, in addition to present a radical description of every function. Don’t neglect to maintain a working draft of questions that come up throughout dialog together with your prospects, after which work on including the solutions into your knowledge-base periodically.
2. Construction Your Documentation
The construction of your documentation is essential for minimizing assist requests. Cowl all the pieces in logical steps, from the start to the tip. Utilizing classes and tags will help you current the assist articles in an organized method in addition to assist customers discover what they want. Use a theme like iKnowledge to arrange classes proper on the homepage of your assist website.
3. Make it Straightforward to Discover Solutions
After you have your documentation setup, you have to create the assist part to your product. This will simply be completed by organising a subdomain in your important web site after which putting in WordPress together with the knowledge-base theme.
After that’s completed, you need to be certain that the assist part can simply be discovered in your important web site. Embody the hyperlink to it in the principle navigation in addition to within the footer of your web site.
You too can incorporate it in your contact web page and have a customized contact type that asks for extra data and refers back to the documentation earlier than permitting customers to contact you straight.
4. Embody Important Wiki Options
Assist articles and documentation are the naked requirements your knowledge-base ought to embody. However to ensure that your prospects to get probably the most out of it, you have to embody a couple of different necessities:
- A Search Bar: A search bar will make it simpler to your prospects to seek out the reply they want instantly. No person needs to sift by tons of pages earlier than discovering the reply to their drawback.
- A Assist Discussion board: Regardless of how thorough you might be, there’ll all the time be one thing you missed. Including a assist discussion board permits prospects to work together with one another and your assist crew and discover options even when your knowledge-base doesn’t present the reply. A theme like Sentric or Lore does an awesome job of integrating bbPress with the theme. You too can use a theme like QA Engine for a extra interactive strategy.
- An FAQ: Regularly requested questions ought to be included on all assist websites, no matter how well-documented your product is.
5. Use Multimedia on Your Assist Web page
Needless to say most of us are higher visible learners. In case you can present how your product works, easy methods to set it up, and easy methods to use it by the usage of pictures or video, all the higher. Take into account a theme like VSDocs to make it simple for individuals to know and be taught all the pieces they should know to make use of your product successfully.
Assist Your Prospects With a Data-Base Theme
Organising a knowledge-base is important for retaining your prospects completely satisfied. Assist them perceive how your services or products works and easy methods to use it in the best way that advantages them probably the most by utilizing one among our knowledge-base WordPress themes.
Editorial Be aware: Our employees updates this put up usually—including new WordPress themes with the most effective, trending designs.